Privacy Policy

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Privacy Policy for North Miami Dental Group

Last Updated: August 14, 2025

At North Miami Dental Group (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://northmiamidentalgroup.com/ (the “Site”), or use our services. By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Site, and information obtained from third parties. The types of information we may collect include:

a. Personal Information

  • Contact Information: Name, email address, phone number, mailing address, or other contact details provided when you schedule an appointment, fill out forms, or contact us.

  • Health Information: Dental history, medical conditions, treatment plans, or other health-related information you share with us for dental care purposes.

  • Payment Information: Billing details, such as credit card numbers or insurance information, provided when paying for services.

  • Account Information: Username, password, or other credentials if you create an account on our Site.

b. Non-Personal Information

  • Usage Data: Information about how you interact with our Site, such as IP address, browser type, device information, pages visited, and time spent on the Site.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us improve your experience on the Site.

c. Third-Party Information

  • We may receive information about you from third parties, such as insurance providers, referring dentists, or marketing partners, to facilitate your care or improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To schedule appointments, provide dental care, process payments, and communicate with you about your treatment.

  • Improving Our Site and Services: To analyze usage trends, enhance user experience, and optimize the functionality of our Site.

  • Communication: To send you appointment reminders, treatment updates, promotional offers, or other information you have requested (you may opt out of marketing communications at any time).

  • Legal and Compliance: To comply with applicable laws, regulations, and legal processes, including the Health Insurance Portability and Accountability Act (HIPAA).

  • Security: To protect the security and integrity of our Site and services, including detecting and preventing fraud or unauthorized access.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, such as payment processors, IT providers, or marketing agencies, who perform services on our behalf. These providers are contractually obligated to protect your information.

  • Healthcare Partners: We may share your health information with other healthcare providers, such as specialists or labs, to coordinate your care, as permitted by HIPAA.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  • With Your Consent: We may share your information for other purposes if you provide explicit consent.

We do not sell your personal information to third parties for marketing purposes.

4. Your Choices and Rights

You have certain rights and choices regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

  • HIPAA Rights: As a patient, you have specific rights under HIPAA, including the right to access your health information, request amendments, and receive an accounting of disclosures.

To exercise these rights, please contact us using the information in the “Contact Us” section below.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings or by clicking the “Cookie Preferences” link on our Site (if available). Types of cookies we use include:

  • Essential Cookies: Necessary for the Site to function properly.

  • Analytics Cookies: Help us understand how visitors interact with our Site.

  • Marketing Cookies: Used to deliver relevant advertisements.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

9. International Users

Our Site is operated in the United States and is subject to U.S. laws. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where our servers are located. By using our Site, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@northmiamidentalgroup.com
  • Phone: (786) 916-6937
  • Mail: North Miami Dental Group, 15400 Biscayne Blvd, Suite 116 North Miami Beach, FL 33160

For HIPAA-related inquiries, please contact our Privacy Officer at the above email or phone number.